PII Compliance Call Recording From CallCabinet
Designed to support compliance with laws like CCPA, GDPR, and many more, our platform ensures the confidentiality, security, and proper handling of sensitive personal information across all recorded communications.
Securely Handle Personally Identifiable Information with Compliant Call Recording
Personally Identifiable Information (PII) includes data that can directly or indirectly identify an individual, such as names, social security numbers, addresses, and phone numbers. CallCabinet’s PII-compliant call recording solution helps businesses protect this sensitive information while meeting data protection regulations like the CCPA, GDPR, and other privacy frameworks across all calling, conferencing, and contact center platforms.
Real-Time Encryption for PII Security
Compliance with PII data protection laws requires secure handling of sensitive data. CallCabinet encrypts recorded interactions in real-time and ensures secure storage to prevent unauthorized access. Our end-to-end encryption safeguards PII throughout its lifecycle, from capture to storage, queries, and retrieval.
Automated Redaction for PII Protection
CallCabinet’s PII redaction software includes advanced audio and transcription redaction tools to automatically remove sensitive PII from call recordings. Automatic redaction ensures compliance by masking information such as credit card details, social security numbers, and other personal data, significantly reducing exposure risks and enhancing data security.
Granular Access Control and Retention Policies
Protecting PII requires tight access control. CallCabinet enables role-based permissions to ensure that only authorized personnel can access or share recordings containing sensitive information. Configurable retention policies allow organizations to securely store PII only as long as necessary, aligning with data minimization principles required by most data protection laws.
Transparency with Reporting and Auditing
CallCabinet’s PII compliance solution includes comprehensive reporting and auditing tools to monitor and demonstrate compliance efforts. Generate detailed logs and reports to track access, redaction, and retention, ensuring readiness for audits and regulatory inquiries.
Key Benefits of CallCabinet’s PII Compliance Call Recording:
Real-Time Encryption: Protects PII during capture and storage.
Automated PII Redaction: Masks sensitive data from audio and transcription to reduce compliance risks.
Access Management: Ensures only authorized personnel can access recordings.
AI-driven Call Recording Analytics
Unlock deeper insights from recorded communications with CallCabinet’s AI-driven analytics, providing actionable business intelligence while safeguarding PII.
Secure Legacy Data Migration
Move outdated call recordings into the CallCabinet cloud securely and ensure compliance with PII data protection standards, ensuring PII data remains protected.
See CallCabinet’s PII Compliance Call Recording In Action
Discover how CallCabinet simplifies PII compliance while protecting sensitive personal data across your recorded communications.