CallCabinet Advanced Call Recording
CallCabinet’s Advanced Recording is designed for any business that not only wants end-point to contact center recording, but also wants to build customer experience insights that produce operational efficiencies, employee productivity, training, and revenue leakage reporting features.
UC, IP-PBX, Telephony and Mobile
Organizations often require a mix of communications platforms to succeed. CallCabinet’s deep integration versatility provides a uniform user experience across your organization for seamless end-to-end deployment.
AI Transcription and Call Summarization
Selective AI transcription and call summarization features are now available across all CallCabinet’s compliant call recording solutions. Every CallCabinet customer can now utilize AI transcription on any chosen call to extract valuable insights, while our advanced AI call summarization offers a clear and concise overview of any selected interaction.
CallCabinet’s rich features include highly accurate and effective tools to monitor your workforce’s performance across every conversation. Improve training, accurately identify problems and quickly increase effectiveness of operations.
Your customers rely on your business to keep their personal data safe. CallCabinet’s Advanced Recording enables you to manually redact any sensitive data for easy Payment Card Industry Data Security Standard (PCI DSS) compliance.
Knowing what happens on screen is an essential component to obtaining a comprehensive view of your employees’ customer conversations. See what they see and make informed decisions on productivity and process improvement.
Included with all CallCabinet products!
CallCabinet’s revolutionary compliant call recording solutions come standard with military-grade security, data sovereignty, multi-tenancy, data resilience, data redundancy, unlimited storage, global support, and much more.
CallCabinet Product Comparison
Use All Conversation Data
If your business is stuck with legacy recording data from outdated recording platforms and no way to fully utilize that data, we can help. Let CallCabinet jailbreak your recording data and compliantly migrate it to the CallCabinet cloud, consolidating all recording data for easy sharing, searching and analyzing.
