Industry Expert ReviewsTelecom Applications as a Service Impact
BOCA RATON, FL (June 13, 2019) – Ron Romanchik, Chief Revenue Officer for CallCabinet, a leader in cloud-based Call Recording spoke in the Solutions Theater at Cisco Live San Diego on Tuesday, June 11th. Drawing on over 30 years of experience in the Telecom and Interaction Recording Industry, Mr. Romanchik discussed “Applications as a Service: The Truth, Contenders vs Pretenders”.
“The mass migration of applications to the Cloud means Cisco users will now use technologies that were previously cost-prohibitive, on-premise solutions,” stated Romanchik. “Not all providers are the same, so shifting from expensive contracts to applications as a service disrupts the one-size-fits-all pricing model, replacing it with a curated, lower-cost OpEx. There are technology differences in application providers who have migrated to the Cloud from on-premise solutions and true Cloud providers. It’s vital to address the potential pitfalls of mission-critical applications moving from on-premise to the Cloud, and how the Cloud itself is used to prevent and solve these issues.” The seminar touched on leveraging Cloud architecture and managing throughput and redundancy with true Cloud offerings, such as CallCabinet’s award-winning Call Recording as a Service.
CallCabinet’s suite of products is designed to bring compliant, managed recording and quality management to every business, no matter the size. CallCabinet’s Cloud interaction compliance recording has been deployed worldwide, across many countries, growing at an exponential rate. CallCabinet has recorded over half a billion calls throughout the world, making it one of the largest single platforms available for interaction recording.
For additional information on CallCabinet’s solutions and the new CallCabinet Voice Analytics, which brings Call Recording as a Service to a new level in customer experience management, visit CallCabinet.com today.