Avaya

Is Your Avaya Call Recording Compliant?

CallCabinet | July 26, 2024
CallCabinet-Blog-Social-Is-Your-Avaya-Call-Recording-Compliant

Keeping pace with the rapidly evolving communication landscape creates many challenges for today’s businesses. A prime example is the need for versatile compliant call recording solutions that seamlessly integrate with existing Avaya environments. 

If your organization uses Avaya call recording, even if it is a combination of Avaya and other platforms, discover how CallCabinet can enhance your Avaya environment and support a multi-platform setup.

CallCabinet Infographic Avaya Environments 01 Aura NoISO

 

CallCabinet Infographic Avaya Environments 02 IP Office NoISO

Avaya + CallCabinet: Seamless Integration for Superior Performance

CallCabinet is an Avaya-certified solution designed to deliver a compliant call recording solution for Avaya AURA and Avaya IP Office. This seamless integration brings award-winning compliant call recording, quality assurance, call evaluation, and AI-driven conversation analytics to companies of any scale. Whether using Avaya or a combination of platforms, you can quickly and easily implement CallCabinet’s solutions, transforming your communication environment into a compliant, data-driven powerhouse. 

CallCabinet Infographic Avaya Environments 03 Hybrid NoISO

Multi-Platform Support and Deployment Flexibility

CallCabinet supports multi-platform environments and offers multiple deployment options, including cloud, on-premises, and hybrid setups. This flexibility is crucial for many Avaya customers who operate in diverse IT landscapes. Whether you need to expand your on-premises setup, integrate cloud solutions, or manage a hybrid environment, CallCabinet provides the adaptability to ensure your communication infrastructure is future-proof and robust. Innovation without disruption.

Legacy and Proprietary Data Migration

For many organizations, Avaya represents a long-standing legacy platform. Over the years, some companies have implemented multiple tools or technology platforms to meet the needs of compliant call recording, quality assurance, analytics, and data storage. This fragmented approach can be cumbersome and inefficient. CallCabinet simplifies this by offering an all-in-one solution that consolidates these functionalities, streamlining operations and making them exponentially more effective.

Transitioning from legacy call recording systems can be daunting, but with CallCabinet, the process is seamless. CallCabinet helps with legacy and proprietary data migration, ensuring your historical data is preserved, compliant, and easily accessible. Whether you are looking to future-proof your cross-platform organization or moving away from solely using Avaya where call recording data had been captured, CallCabinet ensures your transition is smooth, with no disruption to your operations.

 

CallCabinet Infographic Avaya Environments 04 Cloud NoISO

Meeting the Needs of a Mixed UC Environment

Ensuring that your compliant call recording and analytics solutions are consistent across all platforms, especially in a mixed-platform environment, has become the key to success for many operations. For Avaya users, having a solution like CallCabinet that spans all their systems is invaluable with CallCabinet ensuring:

  • Migration: Effortlessly migrate legacy and proprietary data to a unified, compliant system with CallCabinet.
  • On-Prem Expansion: Expand an on-premises setup without losing the benefits of modern, cloud-based solutions.
  • Mixed Platform: Manage a mixed UC environment with a single, comprehensive solution.

For organizations using Avaya or a combination of communication platforms, CallCabinet is the definitive all-in-one solution. It supports multi-platform environments, accommodates various deployment types, and ensures compliant, seamless transitions from legacy call recording solutions.

Now is the time to revisit your communication needs and explore how CallCabinet can enhance your Avaya operations in the modern, mixed UC platform world. Download the Avaya brochure today to get started.

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