Training Videos
How-to videos to help users get the most from our award-winning call recording platform.
CallCabinet Call Recording Video Gallery
CallCabinet Interface Overview
Demonstrating CallCabinet’s NEW user interface and features.
CallCabinet Home Page
Understanding the CallCabinet Home page within your account.
CallCabinet Call Listing Introduction
Introduction to the CallCabinet Call Listing page.
CallCabinet Call Listing Advanced Filters
Understanding how to use Advanced Filters within the Call Listing page.
CallCabinet Call Details page
Understanding the Call Details page.
CallCabinet Role based access
Understanding access rights with CallCabinet’s predefined user roles.
CallCabinet Custom User Role
Understanding how to create custom user roles.
CallCabinet Restricted User Role
Understanding CallCabinet’s restricted user roles.
CallCabinet Compliant Call Sharing
Understanding how to Compliant Share a Recording.
CallCabinet Downloading Calls
Understanding how to Download Calls.
CallCabinet Creating and Using Call Tags
Understanding how to create and add tags to calls.
CallCabinet Creating and Using Conversation Analytics Dashboards
Understanding how to create and use CallCabinet’s Conversation Analytics Dashboards To render call metrics.
CallCabinet Security Log
Understanding how to interpret the Security Log.
Microsoft Teams
CallCabinet Installing The Call Control Program
Understanding how to Install CallCabinet’s Call Control Program In MSTeams.
CallCabinet Using The Call Control Program
Understanding and using CallCabinet’s Call Control Program In MSTeams.
Call Recording Partner
CallCabinet Partner Settings
Understanding and Applying Partner Settings.
CallCabinet Partner Provisioning Customers
Understanding and Provisioning Customers.
CallCabinet Partner Managing Customers
Understanding and Managing Customers.
CallCabinet Partner Assigning Licenses
Understanding and Applying Customer Licenses.
